Frequently Asked Questions

Our shared connections feel like dedicated ones because we deliver package-wise committed bandwidth to each and every users no matter how many users.

Broadband360° is a trusted internet service brand of BDCOM, designed to serve both home and office users. It offers fast, secure, and stable connectivity to ensure a seamless online experience.

We cover major areas in Dhaka, Chattogram, Rajshahi, Khulna, Sylhet, Barishal, Rangpur, and more. Check availability by contacting your local zone office

You can apply online through our Website, WhatsApp, Facebook page, BDCOM Care app, or hotline.

A one-time installation fee applies for new connections.

- Faster, uninterrupted internet
- Safe browsing
- Customer-friendly dedicated support team
- Attractive and affordable packages

Tap Recharge in the BDCOMCare app or visit portal.broadband360.com.bd. Payment options:
- bKash, Nagad, Rocket
- Visa, Mastercard, Nexus
- Mobile/Internet banking

Installation time may vary depending on location and technical feasibility. Our team will contact you after your request submission.

Yes, customers can upgrade or downgrade packages anytime based on their needs.

Yes, Broadband360° provides technical and billing support through hotline, online support, and service teams.

We support online payment, mobile banking, bank transfer, and physical payment methods.

Yes, our optimized low-latency routing and stable connectivity ensure a smooth gaming experience.

Yes, BDCOM provides dedicated internet and enterprise ICT solutions for businesses and organizations.

Yes, FTP server support is available for selected users and services.

Connection fees may vary depending on location, package, and installation requirements.