Thank you for choosing to be part of our community at BDCOM Online Ltd. (“Company”, “we”, “us”, “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at office@bdcom.com.
When you visit our website, https://www.broadband360.com.bd/ (the “Website”), and more generally, use any of our services (the “Services”, which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain in the clearest way possible what information we collect, how we use it and what rights you have in relation to it.
This privacy notice applies to all information collected through our Services, as well as any related services, sales, marketing or events.
Personal information you disclose to us.
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. This may include names, phone numbers, email addresses, mailing addresses and other similar information.
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
Information automatically collected.
Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Website.
We automatically collect certain information when you visit, use or navigate the Website. This may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information.
We also collect information through cookies and similar technologies.
Log and Usage Data. Log and usage data may include your IP address, device information, browser type and settings, activity on the Website, date/time stamps, pages and files viewed, searches, features used, system activity, error reports and hardware settings.
Device Data. We collect device data such as information about your computer, phone, tablet or other device used to access the Website. This may include your IP address, proxy server, location, browser type, hardware model, Internet service provider, operating system and system configuration information.
Location Data. We collect location data such as your device’s location, which may be precise or imprecise depending on the device and its settings. We may use GPS and other technologies to collect geolocation data based on your IP address.
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Website for a variety of business purposes, including account creation and logon, managing user accounts, delivering services, responding to inquiries, providing support, processing orders and payments, protecting our Services, and improving our Website, products and user experience.
We may also use your information to request feedback, post testimonials with your consent, send administrative information, communicate product and service updates, and send marketing and promotional communications in accordance with your preferences.
We may use information to prevent fraud, respond to legal requests, enforce our terms and policies, administer prize draws and competitions, deliver targeted advertising, analyze usage trends and evaluate the effectiveness of promotional campaigns.
Information may be stored and used in aggregated and anonymized form for business purposes. We will not use identifiable personal information without your consent.
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share your data based on consent, legitimate interests, performance of a contract, legal obligations or vital interests.
We may disclose information where legally required to comply with applicable law, governmental requests, judicial proceedings, court orders or legal processes.
We may also process or share personal information in situations involving business transfers, such as a merger, sale of company assets, financing or acquisition of all or part of our business.
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies, such as web beacons and pixels, to access or store information. Specific information about how we use these technologies and how you can refuse certain cookies is set out in our Cookie Notice.
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law, such as tax, accounting or other legal requirements.
No purpose in this notice will require us keeping your personal information for longer than 2 years.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information. Where deletion is not immediately possible, we will securely store the information and isolate it from further processing until deletion is possible.
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.
However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.
In Short: You may review, change, or terminate your account at any time.
If you are a resident in the EEA or UK and believe we are unlawfully processing your personal information, you may have the right to complain to your local data protection supervisory authority.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to remove cookies and reject cookies. If you choose to remove or reject cookies, this could affect certain features or services of our Website.
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting that you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.
At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to browser DNT signals or other mechanisms that automatically communicate your choice not to be tracked online.
If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
In Short: Yes, if you are a resident of California, you may be granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits California residents to request information about categories of personal information disclosed to third parties for direct marketing purposes and the names and addresses of those third parties.
If you are under 18 years of age, reside in California, and have a registered account with the Website, you may have the right to request removal of unwanted data that you publicly post on the Website.
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.
If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.
We encourage you to review this privacy notice frequently to stay informed about how we are protecting your information.
If you have questions or comments about this notice, you may email us at helpdesk@broadband360.com.bd.
You may also contact us by post:
BDCOM Online Ltd
JL Bhaban (5th floor), House # 1, Road # 1, Gulshan Avenue,
Gulshan-1
Dhaka 1212, Bangladesh
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances.
To request to review, update, or delete your personal information, please visit: https://www.broadband360.com.bd/contact.html